['Privacy Policy\n\nWelcome to our online platform operated by The Groom Room Ltd. Protecting your personal information and respecting your privacy are fundamental to our service. This Privacy Policy outlines how we collect, use, disclose, and protect your data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.\n\nInformation We Collect \nWe collect personal information that you provide voluntarily when using our services, including but not limited to your name, contact details, pet information, appointment preferences, and payment details. We may also collect information automatically through cookies and similar tracking technologies to improve your experience on our site.\n\nUse of Your Information \nYour data is used solely to provide, maintain, and enhance our pet grooming and care services. This includes scheduling appointments, communicating with you about your pet’s care, processing payments, and offering personalized pet care advice. We may also use your data for customer support and to send you updates about our services if you have consented to receive such communications.\n\nLegal Basis for Processing \nWe process your personal data based on your consent, the necessity for contract performance, compliance with legal obligations, and legitimate business interests where applicable. We ensure that all processing is fair, lawful, and transparent.\n\nData Sharing and Disclosure \nWe do not sell or rent your personal data to third parties. We may share necessary information with trusted service providers who assist in operating our business, such as payment processors and appointment management systems, under strict confidentiality agreements. We may also disclose information when required by law or to protect the rights, safety, or property of our platform or others.\n\nData Retention \nWe retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal, regulatory, or tax obligations. When your data is no longer needed, we securely delete or anonymize it.\n\nYour Rights \nUnder GDPR, you have the right to access, correct, update, or request deletion of your personal data. You may also request restrictions on processing, object to data processing for direct marketing, and request data portability. To exercise your rights, please contact us using the physical address provided below.\n\nData Security \nWe implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices are regularly reviewed and updated to maintain high standards.\n\nCookies and Tracking Technologies \nOur platform may use cookies and similar technologies to personalize content, analyze usage, and improve functionality. You can manage your cookie preferences through your browser settings. Disabling cookies may affect some features of the service.\n\nThird-Party Links \nOur site may contain links to external websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy statements before sharing personal information.\n\nChildren’s Privacy \nOur services are not directed at children under the age of 16. We do not knowingly collect personal data from children without parental consent. If we become aware of any such data collected inadvertently, we will take steps to delete it promptly.\n\nChanges to This Privacy Policy \nWe may update this Privacy Policy periodically to reflect changes in practices, technology, legal obligations, or business operations. We encourage you to review this page regularly for any updates.\n\nContact Information \nFor any questions, concerns, or requests regarding your personal data or this privacy policy, please contact us at:\n\nThe Groom Room Ltd \n47 Kingsland Road \nSuite 3B \nBristol, South West England \nBS2 8DJ \nUnited Kingdom\n\nPhone: +44 117 924 5678\n\nThank you for trusting The Groom Room Ltd with your pet’s grooming and care needs. We are committed to protecting your privacy and providing you with exceptional service.', 0.0013188, 'gpt-4.1-mini']